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Difficult conversations in the workplace - employee course

Course overview

Many workplace issues can be resolved quickly and informally if you discuss them with your employer.

This course will help you gain the skills and confidence you need to discuss workplace issues when they arise.

It includes:

  • information about how to handle a difficult conversation
  • tips to help you prepare, manage your emotions and reach a positive outcome
  • interactive scenarios to help you practice your conversation skills
  • downloadable resources and links to further information. 

Start the course now

Before you start, we recommend logging in or registering as you can:

  • save or print a completion certificate at the end of the course
  • save your progress, pause and resume the course later
  • get emails about new courses you might be interested in.
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